Unlike traditional communication systems that rely on on-premises hardware and software, UCaaS operates entirely in the cloud. This means users can access communication and collaboration tools from any internet-enabled device, offering greater flexibility and scalability.

Unified communications and collaboration go hand-in-hand because UCaaS solutions are designed to let workers leverage tools through a single, unified GUI, compared to navigating disparate solutions or dealing with mismatched extensions. A UCaaS solution can be distributed between various buildings and branches within an organization, providing consistent extensions that can easily be accessed across the entire company—even between satellite offices. Effective systems let employees indicate when they’re away from the office, so colleagues can immediately determine who is available to provide expertise at any given moment.

Yes! We partner with Yealink and SNOM for phones.

UCaaS offers several benefits, including cost savings by eliminating the need for on-premises infrastructure, scalability to easily add or remove users as needed, improved collaboration through integrated communication tools, and enhanced flexibility for remote and mobile workers.